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Where’s the digital library?

I consume a fair bit of media, I’ll watch a decent amount of television, a bunch of movies, I listen to a lot of music and I read a lot of books. More and more my consumption is moving to be exclusively digital. Sure we’ll watch a fair bit of TV live over our cable, but I’m also watching a lot of on demand (TIVO/ Sky+ call it what you will). For movies the UK doesn’t have Netflix but we do have lovefilm and for music between Spotify and iTunes I’m fairly satisfied. However when it comes to books I think a lot more can be done digitally.

I still buy the occasional physical book, usually ones that I want to keep for posterity on our bookshelf, but more and more I’m reading books on the iPad/iPod/Blackberry through the Amazon Kindle applications. But books are probably the only medium that hasn’t moved to a digital one-use service.

For Television shows I can catch up online, for movies there are services where I can send the movie back, but no such service exists for books. Why hasn’t anyone launched a digital library, where you can rent books and perhaps either pay a small fee for a short term download or pay a per use fee that’s a fraction of the cost of the book, similar to the rental option on iTunes?

Am I missing something or is this an opportunity that is waiting to be developed?

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It’s FARHAN

I don’t mind when people mispronounce my name. In fact I expect it. A certain sportscaster in Canada with the exact same first and last name has been mispronouncing it for years, so really it’s a given that at some point or another people will mispronounce my name. I accept it like I accept the fact that most people will think I’m American before I drop the subtle hints that actually I’m Canadian somewhere in our conversation. This doesn’t bother me at all.

That being said, misspelling my name, especially in an email, annoys me beyond belief. It’s plastered on my linkedin profile, on my twitter page, on facebook and worst of all in the actual email address that people are using to write to me. How do you misspell a name that’s included in an email address? I guess the fact that rarely are people able to say my name correctly makes the fact that people misspell my name so much harder to swallow, when it’s RIGHT THERE for most people. The number of people who continue to do this begs belief. It makes me say “Really?” every time I see an email, that starts off with Fahan, Faran, Fashan, or, as I read today, Farfan. Really, so my aunt, who named me, thought Farfan was a good name (apologies to any Farfan’s out there)?

I vented on twitter and found that I wasn’t alone in this, and while Shana wanted to write a blog post on netiquette I thought I would just tackle the subject of getting the basics right. Note: Steve’s tweet makes me think maybe I’m making a bit much out of it, or at the least I should change my name.

My wife kills me on my grammar and spelling. Being a primary school teacher she finds it super annoying when I use “there” instead of “they’re” or “their”, in my head I know the difference, but I write blog posts like I try to launch product, early and basically. Sometimes I get things wrong. I’m okay with that. While I know a lot of readers probably wince when they see some of the failings I’ve had in the past, I hope I’m getting better. That’s the point of writing for me, to get better.

However, when it comes to someone’s name, this I feel an obligation to spell correctly. For no other reason then I know how it feels to get it wrong. When I do get it wrong I apologize profusely and feel bad for ages. I would hope that people who get my name wrong feel the same way, but when it happens repeatedly sometimes I have a feeling they don’t. Eventually, I hope they’ll get over it, like I usually do. I won’t let it stop a deal or anything of any importance and I hope the same can be said when I’m the one making an error.

So there, it’s out in the open at least and now whenever I see someone has spelt my name incorrectly at least I’ll be able to put this post in the signature and then move on.

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The right time

One thing starting a business and having a daughter over the last couple of years has taught me is that a lot times we wait for the right time to do something when the right time doesn’t really exist.

There’s a right time to do a lot of things, like send thank you cards, invitations, Christmas cards, leave one job for another, start an MBA, read a book etc. But for some things if you wait until the time is right you’ll never really do it.

Having a child, and starting a business are two things that I don’t think you would do if you were waiting for the perfect storm. You might not be in the right property, the right country, the right job, or the right social situation, whatever it might be. Some friends of mine had children earlier and some friends have had children later, either way you end up with crazy highs and crazy lows when you have kids. The key I believe is to enjoy the highs and know that had things been different you probably would have had different lows.

Starting a business is similar. Of course every opportunity is different and there are times when markets are matured and when infrastructure either cheapens or new things are introduced to make a business more likely to succeed but, like having children, if you wait for the stars to align you’re likely to miss the opportunity entirely. I know fellow entrepreneurs who started companies before having children and I know people who have waited till their children had left home to start businesses. Either way the right time is when you have the idea and the ability to execute.

Sure there can be things that help make the decision easier to make, being made redundant and finding the job market to entirely welcoming has been a key driver for some businesses, but the real thing is knowing that these decisions require a lot of patience and hard work and if you’re ready to put the work in both can be amazing experiences regardless of the timing.

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Jay-Z and Tony Blair

When reading non-fiction I tend to have multiple books on the go, sometimes the books are related; most times they’re not. But the last two biographies I read surprised me with their similarities.

I found it really interesting to read the stories of Jay-Z, an artist who’s provided a lot of the soundtrack to my life over the last 10 years and Blair who was in power in the UK for a lot of my professional life. Decoded by Jay-Z, and A Journey – by Tony Blair, are probably the last biographies you’d expect to find similarities in but in fact there are a lot. Both talk about the failings of conservatism in the 80s, with Jigga discussing it from the perspective of Reaganomics and crack cocaine in the US and Blair looking at the promise and failings of Thatcher in the UK.

As well both books discuss Bill Clinton and Barack Obama and both are critiques and comparisons of society. Jay-Z talks about Bill Clinton’s charm and his impact on the black youth of America, but while Clinton might have played the Sax and appeared on Arsenio Hall, Obama actually had listened to Jay-Z and other musicians and tried to understand where he and other like him came from. Blair talks about Clinton and his ability to offer advice and know what someone is going through both from experience and insight. It was really interesting to hear the perspective of such different individuals on the same characters.

Both were also touched by deaths that impacted their professional careers, Notorious B.I.G’s death shaped a lot of Jay-Z’s career and similarly the death of Princess Diana was a major event in Blair’s first term. BIG’s death influenced Jay-Z to take his music career seriously and focus and move away from the streets entirely, while he still had brushes with the law, he was influenced by the death of one of his few friends in the music industry and he used it for inspiration. For Blair the death of Diana shaped his relationship with the British public and the Royal Family.

Both also discuss the importance of authenticity. Jay looks at how fake rappers are seen right through by music listeners, how it’s better to use your real stories and not pretend to be something your not to have a sustainable career because being authentic makes the music more real. Blair looks at how the public can see through a policy/decision that is genuinely believed and one that is being promoted for popularity reasons.

I’m not the most knowledgeable on either hip hop or politics – but I do like to think I can hold my own – however, it’s easy to see how some politicians / artists have followed the path set by these two and some haven’t. I definitely think some of the most successful hip-hop artists, like Drake and Kanye West, are being authentic and others aren’t. At the same time Gordon Brown could have taken more pages out of Blair’s philosophy, which seems to be the path both Nick Clegg and David Cameron seemed to have taken in order to succeed in British Politics. I also believe the lessons in both books can extend to life in business and in general.

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Resolutions

The Bee reminded me the other day of the idea that if you write things down they’re more likely to come true. That and the fact that I’ve done some form of resolutions post every year for the last 3 years means I probably should write something about my plan for the year. Yes, once again there is a theme to the year but it’s a bit personal so instead I’ll just give you some of the resolutions that are making up my theme:

1 – Write more; the idea is that every week day after lunch I’ll spend some time writing blog posts, hopefully that means that I’ll publish more than the 3 posts per month (or less) average that I was on towards the end of last year. Three years ago I set out to have 8 posts per month, hopefully this year I can exceed that target.

2 – Read more, between moving countries, travelling, Mira and starting a new company the books read list fell to under 30 for the first time in a while and with a sprint over the last couple of months which included reading the entire millennium trilogy in a week and a couple of other easy reads that number could have been a lot lower. The iPad has been great for reading books on the go and hopefully we’ll start the year strong. I plan on writing a books related post every month, and have put that in my calendar, so hopefully that should help as well.

3 – Make myself better – Yoga, Spinning, meditation (though we did a bit of this last year) are all called for. A serious back malfunction in November/December has given me a little bit of perspective. I need to do more than go to the gym. I need to try other ways of keeping fit and I need to eat better (though writing this after a KFC lunch shows that this one might be difficult). I’ve started taking Multi-vitamins and have some Yoga classes set up to get me started, hopefully the year will end much better than it’s began for me from a physical perspective.

4 – Take care of my relationships – I’m going to try and be a better husband, friend, grandson, nephew, son, cousin, dad (still feels weird saying I’m a dad). This year I think I did okay in some roles but in others I truly sucked. Let’s hope I show more love to everyone who’s shown me so much love over the years.

5 – Accelerate – I started a couple of projects last year, and slowly took my foot of the brake. It’s time to really push on some projects –particulary Ad Avengers – more on this later.

It’s interesting to see that a couple of my resolutions have been things I’ve been trying to do for years, hopefully this year is the year that things go from on a list to being done.

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My thoughts on Delicious and Yahoo!

Thanks Yahoo! Thank you for giving me a job, for teaching me loads, introducing a number of really great people – developers, marketers, financiers and others – into my network and for helping me pay off an insane amount of student debt. That being said, you’re screwed.

You’re screwed because you’ve shown that you don’t care about your users. The latest announcement to close delicious.com was the final straw and signal to the community that you just don’t get it. You don’t sunset a community, you open source it, spin it off, allow someone else to run with it, to do something with it, to monetise it – even if that means adding a small fee for people to use it. As my wife said when I informed her that you were closing delicious “That’s stupid, even I use it”.

I went to delicious.com and saw people had bookmarked the announcement from Techcrunch, but no post from yourselves, no notes saying how people can maintain their bookmarks or how you’ve worked with another service to allow people to move their bookmarks from delicious to whatever it might be. In the words of Julia Roberts, “Big mistake, BIG, HUGE”. Geeks are the ones who started using facebook when it opened itself outside of Harvard, geeks are the ones who started using twitter years ago, geeks are the innovative first users you need to get on board if a product is going to take off. Why did Buzz stink? It never took off because the geeks were all already using delicious. So if you get rid of delicious.com you can pretty much guarantee that you’ll never ever be able to launch a new product again.

Here’s how you can save your face, give delicious away, either make it open source or sell it to someone for a song (Waving my hand enthusiastically). Why am I so passionate about Yahoo! allowing delicious to stick around and not just letting users move to other services? Because the fact is that Delicious has a lot of users. It has active users and passive users. It has super active users who would be willing to pay a small fee annually, and other users who wouldn’t mind ads on it to keep it around. You’re leaving money on the table, and you’re not really helping anyone by closing off the service. Let’s say 10% of delicious users move to another service and 15% move to another service and 20% move to another service and the rest all start keeping their bookmarks locally (in all likelihood the % of users to move is likely to be waaaaay less) then that’s 3 communities that might be a little bit stronger, instead of the community on delicious.com that could actually provide real value to the internet and (shock, horror) to advertisers.

Look we get it, we understand you need to save some money and services like mybloglog and upcoming will need to bite the bullet, makes sense. Buzz as well – though why you invested in creating Buzz when you had Delicious sitting there I never did understand and was never able to get a straight answer from anyone on. We’re all for capitalism and for you trying to get back on your feet but please, please don’t kill one of the only things that gives you any credibility. What next Flickr? That just gives me the shivers.

So thanks Yahoo! for showing the world once again that you don’t really get it and thanks for getting me to get my butt in gear and to start writing on my blog again – 42 days is way too much, hopefully never again.

Disclaimer: I worked for Yahoo! for 3 years from 2007 to 2010 in London and in Rolle, Switzerland. I have not discussed this with anyone at Yahoo! I am no longer doing any consulting or any other work for the company and I don’t hold any Yahoo! stock anymore, I only have friends at the company and a love for the brand that was home to one of my first interactions with the internet.

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Tech communities are grown not dumped

The UK has announced that they want to create a tech city in East London, encouraging innovation and trying to grow the tech sector in London. Problem is they’re going about it from the wrong direction. The press coverage is spread with names like Google, Facebook, McKinsey, Silicon Valley Bank and other big hitters. Problem is true innovation comes from taking risks and encouraging individuals to take risks and create the next generation of big companies.

I’m all in favour of the efforts and the investment that the government is putting in; I’d just like to see more encouragement of private investment and of the banking sector to invest in individuals who have the next big idea. The whole idea that the next Facebook or Google can come out of the UK with this framework is not realistic today. There’s a substantial change that needs to happen in angel investment, banking and culture before a big consumer tech company will come out of the UK. The guardian article with comments from Joe White is the only article I’ve read that points this out well.

A company needs much less capital today to get started. While the government looks at raising funds for investment what they really should be doing is passing on tax relief for investors who are investing in truly early stage companies. As well as changing and encouraging the banking sector to lend to early stage companies with solid teams and markets and help take on some of the risk. The UK government has some of the levers in place with the Enterprise Investment Scheme and the Enterprise Finance Guarantee but they’ve made these schemes so convoluted and so complicated that it’s really difficult for anyone to really take advantage of these levers.

The UK culture towards entrepreneurship is changing, but failure is still seen as a bad thing rather than a badge of having the courage to try something new. The media, with it’s programs like Dragon’s Den, doesn’t help this by making 4 entrepreneurs seem like bumbling idiots compared to every 1 who has their head screwed on right.

That being said, I do believe London is one of the top three places in the world to start a company – with the Valley and New York being the other two – and while this is a great step towards ensuring that London continues to compete globally on the technology front, there’s still some work on the other side of the spectrum that the government needs to do to take a leadership position globally.

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A merger isn’t right for Yahoo!

Disclaimer: I worked for Yahoo! for 3 years from 2007 to 2010 in London and in Rolle, Switzerland. I have not discussed this with anyone at Yahoo! I am no longer doing any consulting or any other work for the company and I don’t hold any Yahoo! stock anymore, I only have friends at the company and a love for the brand that was home to one of my first interactions with the internet.

I really, really, really hope Yahoo! does not merge with Aol or get’s involved with News corp. The rumour is that Private Equity houses are getting involved and Aol/News Corp is looking at buying Yahoo!. Mergers and acquisitions have not been Aol or Yahoo!’s strong point. They only work when the target is something that’s going to be core and is not being done by the acquirer before the transaction. When Aol acquired Advertising.com or when Yahoo! acquired Right Media, those transactions worked fairly well, because it was about rebranding and incorporating a new technology and it was going to be a core part of the business.

An acquisition makes sense on paper, Yahoo! is priced at a point that would make it attractive. Even if the strategy isn’t clear; the value of its assets alone make it a pretty compelling story. But price is only one factor, what you need is execution. And an acquisition by Aol would handcuff execution at a point where Google, Facebook and other competitors are firing on all cylinders. Just the thought of dealing with the search deals that the different companies have in place is giving me a headache.

I like Carol Bartz style and she was a breath of fresh air in terms of management ethos. But I’m not sure she totally get’s the Internet and has the vision of someone like Schmidt or even Zuckerburg. I’m not sure who the right visionary is but I’m not sure it’s anyone who’s in either Aol or Yahoo! today.

I definitely think Yahoo! would benefit from becoming a private company, I think the lack of having to answer to investors on short term numbers and being able to invest and focus in a longer term strategy would work well for the company. Also having employees move away from being fixated on the stock price and start thinking about how to really disrupt, design or deliver would help the company move a lot quicker. I just don’t believe a merger/acquisition with another internet beast is the right way to make this happen.

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The impact of social media on thought

Yesterday I got to write my first post for Umair Haque’s Bubblegeneration.com blog. I’ve been reading Umair’s reading for years after having Fred Wilson, Chris Anderson and Jeff Jarvis reference his thinking for a while it was a pretty big deal to be able to blog on his site.

What writing a blog post there showed me is the real viral nature of the web, especially the social web. The post talks about how companies should be ambitious and try to disrupt like Google, design like Apple and deliver like Zappos. This wasn’t the first time I’d referenced these companies and these principles as people who regularly read my blog would know. But what followed was really interesting. Before I even sent out a tweet about the article, 3 people put the post out to twitter, and someone came up with a great hashtag, #3DValue, I really like this short term to describe my thinking. And I really love the fact that a search for #3DValue on twitter brings up a whole stream of people who are referencing this principle.

This is what’s great about social media, instead of communication being one way, multiple people can adapt and reference the thinking in a way that benefits everyone.

It’s great to have one more personal example of how many people can spread and idea as well as making it more succinct using social media.

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Scaling as a leader

I found in interesting that Twitter has announced its third CEO over the last few days. Twitter was started by Jack Dorsey and then headed up by Evan Williams (who had founded Blogger earlier in his career) and now Dick Costolo (who previously founded feedburner) is the new CEO. Comparing twitter to the other social network giant, Facebook – which has only had Mark Zuckerburg running the ship – that’s a lot of leaders. But that doesn’t mean you have to have one CEO the entire time to be successful. In fact I think these two examples are clear examples of the two types of successful scaling leaders.

Founders can adapt, by committing to find a mentor, realise their weaknesses and bring in senior management who can plug their gaps and give them really good guidance. Think this has worked a fair bit for Mark Zuckerburg, Mark has a great board, including people like Marc Andreesen, he’s brought in some great leadership (eg. Sheryl Sandberg, Facebook’s COO, is a legend). It works for Facebook, Mark might be the face and he might be the subject of films, but I would bet that Sheryl and the other senior managers are able to secure the right partnerships and help the company scale effectively.

On the flip side founders can bring in people and then hand off responsibility when it grows beyond their capabilities. Regardless of how the handovers have happened at Twitter, Ev knows that Dick is a better front man for the company as it scales beyond Ev’s capabilities and putting Costolo in place is a great strategy as the company grows on to the next level.

This all goes back to self-awareness. Are you a Jack Dorsey, an ideas guy who can establish a product? An Ev Williams, who can help scale and grow a company? A Dick Costolo who can take a really big company and really grow it into a potential 9-figure exit or even an IPO? Or are you a Mark (or for that matter a Steve Jobs, Bill Gates and a few other special leaders), who can take the company from idea to real scale at a point where the world is coming into contact with your company everywhere? Knowing if you can and want to adapt as the company grows is really important and ultimately will help dictate the level of success the company will have.

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