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Going with your gut versus going with the numbers

I was doing some pro bono work for an entrepreneur a couple of months ago, the company is a University spin out and has some great technology, I was helping him figure out how to apply the technology. He was really interested in going one way, a way in which he saw himself and people like him using the technology, I told him while that was an interesting direction the big market was in another use case of the technology. He’s gone with his gut and I’ve wished him luck.

But this brought to my mind an interesting dilemma that I’m sure entrepreneurs’ face all the time, when the numbers say one thing and your gut says something else how do you make the decision of which way to go?

Examples could be development platforms, target markets, suppliers, distribution channels, and many other decisions that entrepreneurs have to make. Decisions aren’t a zero-sum game, but there are definitely times when choosing smaller/less effective paths can have a negative effect on a company’s growth.

This is why you need strong investors with strong technical and business savvy. It’s almost like a gut check of strategy. Unfortunately, the company doesn’t have strong investors, yet, and so they’re relying solely on the entrepreneurs gut. Sure there are entrepreneurs whose guts out perform the market, especially when the relationship between numbers versus gut is pretty close, but this is too few and far between.

If you’re going guts over numbers make sure you know why and be prepared to pay for the consequences.

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  • Thinking some more about this post, I’m down with the black swan theory that you don’t know what you don’t know, and that numbers can be really misleading, especially around past performance, but you have to have some data behind a decision, even if the data doesn’t look good and you want to go that way anyway, you need to know what you’re up against. Guts are good, they're just not good enough to be stand alone.
  • Depends on your definition of "right", if you're not doing what's profitable you might lose sleep over that board meeting in the morning. Especially if you have employees and a university's technology that you're working on commercializing - as in the example - do you bet everyone's futures on your gut? Or do you go with what is a big market and a clear and obvious need?
  • Karim Kanji
    My thought is that going with guts/heart is very important. Once you do what is right - and not necessarily what is profitable - you'll always sleep well at night. Just a thought.
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